Terms and Conditions

 

Payment

www.used-electric-guitar.net non partner purchases are completed through paypal, which secures your privacy as well as your security. Through encryption of your personal information you can rest assured that this is the safest way to buy online. You can pay through a credit card, bank account transfer or other forms of payment through the use of paypal.

California customers are subject to a 7.75% Riverside County sales tax, unless the purchase legally qualifies for tax exemption. 

 

Warranty Policy


Www.used-electric-guitar.net guarantee purchases against manufacturing defect for 30 days from the date of purchase (see "Return Policy"). We make no warranties, express or implied, beyond this period, unless otherwise specifically and expressly stated.  The product manufacturer may offer further warranty. For warranty information on a particular item or to obtain warranty parts/service on an item (if applicable) please contact the item manufacturer.

 

 

Return Policies:

 

If you are not 100% satisfied with your purchase, you can return it for a refund or exchange within 30 days of receipt of the purchase.  Returns for refunds are subject to a 15% restocking fee (based on the purchase price of the merchandise).  Original shipping/handling paid is non-refundable and return shipping costs are your responsibility.  We recommend using a shipper that provides tracking information.  All shipping regulations by the actual shipper need to be followed. We recommend you check with your shipper to find out their policies.

 

All returns must be authorized by Www.used-electric-guitar.net. Please contact us at return@wisedeals.net in order to receive authorization.

 

 

Order cancellations:

 

If you do not wish to complete a purchase, please contact us as soon as possible.  We will make every effort to cancel your purchase prior to the package being shipped, but cannot guarantee that the order will be stopped in time.  If an order has already shipped, simply refuse the package when it arrives or return the package to sender if the courier delivers the package.  Shipping/handling paid is non-refundable on order cancellations.  Order cancellations may also be subject to cancellation fee of 15% of the item value.

 

 

Shipping

 

Orders are usually processed and shipped within 48-72 hours of receipt of your payment.  However, this is not a guaranteed timeframe.  Sometimes, orders are shipped out after our usual 48-72 hour period.  Average time of arrival is 5-7 business days for domestic shipments by UPS Ground. Some items can not be shipped to Hawaii or Alaska. Please check with us before ordering in Hawaii or Alaska.  If you need to receive an order within a guaranteed timeframe, please email us at sales@wisedeals.net for rush options and expedited shipping.  Most orders are shipped by UPS Ground, so please provide us with a physical shipping address (failing to do so may delay your order).  We may ship an order by a different courier at our discretion (usually larger items require shipping by freight services, orders to military addresses must be shipped by USPS, etc.)  Note that certain freight couriers may impose additional charges on you for special services such as, but not limited to, lift-gate fee and residential delivery fee - these are not covered by Www.used-electric-guitar.net and not included in original shipping/handling, unless specifically stated.  If a shipping charge is not listed for your shipping destination, please contact us for a shipping quote prior to bidding/purchasing.  "Free shipping" offers only apply to the contiguous 48 United States, unless otherwise specifically stated.  By bidding/purchasing, you agree to all shipping/handling charges.  Saturday, Sunday, and national holidays are not business days.

 

 

Stock

 

Products are in stock and ready to ship the majority of the time. Www.used-electric-guitar.net will do our best to keep inventory high. However, there are occasions that the product you ordered will be out of stock. If this is to occur, you will be given the option to accept shipment when the item has been restocked (approximate stock time frames will be provided), or request an immediate refund which we will provide to you through Paypal.

 

Privacy Policy

Www.used-electric-guitar.net takes your privacy seriously. This privacy policy describes what personal information we collect and how we use it. See this privacy policy primer to learn more about privacy policies in general.
 

 

Routine Information Collection

All web servers track basic information about their visitors. This information includes, but is not limited to, IP addresses, browser details, timestamps and referring pages. None of this information can personally identify specific visitors to this site. The information is tracked for routine administration and maintenance purposes.

 

Cookies and Web Beacons

Where necessary, we use cookies to store information about a visitor's preferences and history in order to better serve the visitor and/or present the visitor with customized content